CPE Units: 5
3.3.4 Engages in active discussions with others to establish a method to best meet and serve the needs of the customer and the population.
4.1.5 Recognizes situations where services provided to a customer should be adjusted, limited, modified or discontinued.
9.6.3 Determines the customer’s expectations and aspirations and manages situations wherein these expectations cannot be met.
Jessica Setnick poured 21 years of experience into this how-to guide for dietitians moving from volunteer to paid speaking jobs. Everything from how to position yourself in the market to how to respond when you get a lowball offer, checklists and lessons learned that you can use right away. Purchase the book and receive 5 CEUs at no additional charge after completing the 10-question multiple-choice test and the personal reflection.